Limitless by Suha
Last Updated: 16 October 2026
At Limitless by Suha, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit our website or purchase our products.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.
1. Information We Collect
We may collect the following categories of information when you use our website.
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login information
Order and Transaction Information
When you purchase products from our store, we may collect information about your orders, including products purchased, order numbers, payment status, delivery details, and refund or exchange requests.
Payments are processed through the payment methods and payment service providers available at checkout. We generally do not need to store complete payment card details on our website.
Technical Information
When you browse our website, certain technical information may be collected, such as your IP address, browser type, device information, pages visited, and website usage data, depending on our website configuration and the services enabled.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, support secure login, process orders, and understand website usage.
You can manage cookies through your browser settings and any cookie-consent tools provided on our website. Disabling certain cookies may affect website functionality.
2. How We Use Your Information
We may use your information to:
- Process, confirm, and fulfil your orders.
- Arrange shipping and provide delivery updates.
- Process eligible cancellations, returns, exchanges, and refunds.
- Create and manage customer accounts.
- Respond to enquiries and provide customer support.
- Maintain website security and prevent fraudulent transactions.
- Improve our products, website functionality, and shopping experience.
- Send order confirmations and other service-related communications.
- Send promotional communications where permitted by law and, where required, with your consent.
- Meet applicable legal, tax, accounting, and regulatory obligations.
3. Payment Information
Our website may offer online payments through third-party payment gateways and other payment methods configured at checkout.
Payment transactions are subject to the applicable payment provider’s terms and privacy practices. We do not intentionally store complete payment card details on our website unless a specific payment arrangement is implemented and legally permitted.
Please use only trusted payment methods and avoid sharing confidential payment credentials with anyone claiming to represent our business.
4. Sharing of Personal Information
We do not sell your personal information as part of our ordinary business operations.
We may share relevant information with trusted third parties when necessary to operate our website and fulfil our services, including:
- Payment providers: To process transactions and verify payment status.
- Shipping and courier partners: To deliver your orders.
- Website hosting and technical service providers: To maintain our website and protect its security.
- Communication providers: To send order updates and respond to customer enquiries.
- Professional advisers: Where reasonably necessary for accounting, legal, or compliance purposes.
- Government authorities: Where disclosure is required by law or a valid legal process.
We aim to share only the information reasonably necessary for the relevant purpose.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution, security, and compliance with legal obligations.
Certain order and transaction records may need to be retained for legally required periods.
When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable law and legitimate recordkeeping requirements.
6. Data Security
We take reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.
Customers should protect their account credentials and contact us promptly if they suspect unauthorised use of their account.
7. Your Privacy Rights
Depending on applicable law, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Withdraw consent for processing where processing is based on consent.
- Opt out of promotional communications.
- Raise a privacy-related concern or complaint.
To exercise an applicable right, please contact us using the details provided below. We may need to verify your identity before responding.
Certain information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.
8. Marketing Communications
If you subscribe to promotional emails or messages, we may use your contact details to share information about new collections, special offers, product launches, and other relevant updates, subject to applicable law and consent requirements.
You may opt out of promotional emails using the unsubscribe link, where available, or contact our support team.
Opting out of marketing communications will not prevent us from sending essential messages about your orders, payments, deliveries, or account security.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or use external services, including payment gateways and shipping providers.
These third parties may collect and process information according to their own privacy policies. We are not responsible for the privacy practices of independent third-party websites, although our own legal obligations remain unaffected.
We encourage you to review the privacy policies of those services before sharing personal information with them.
10. Children’s Privacy
Our website is intended for people who are legally permitted to make purchases under applicable law.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited. If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps in accordance with applicable law.
11. International Data Transfers
Some of our website service providers may process or store information in locations outside your state or country.
Where personal information is transferred across borders, we will take the measures required by applicable law and the arrangements governing those services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers, or legal requirements.
Any revised version will be published on this page with an updated revision date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
Brand: Limitless by Suha
Email: [Add official support email]
Phone / WhatsApp: [Add official contact number]
Website: [Add official website URL]
Business Address: [Add registered business address]
We value your trust in Limitless by Suha and are committed to handling your personal information responsibly.